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Certified or Certifiable?

As a senior technology professional, I interview a lot of candidates. I also maintain solid relationships with other folks in the community. Frequently, the topic of certifications arises: A good investment? Valuable? A clear measurement of skill? Consensus appears to draw the line related to one's seniority. If you're (for example) just out of school and looking for an instant creditability boost, by all means pursue a certification. Likely, this credential will assist you in overcoming the "junior" tag and likely land you more interviews and client roles. (Note: I'm going to use the terms senior and junior here...no offense to either. Can't think of a better one word description. I was a junior once too.) In stark contrast, the value of certifications drops off the table around the 2-3 year mark. Some in my circles even perceive certifications as a negative for the senior professional. They think, "If this guy is so solid, why is he wasting valuable...

Hero Write-up: Now this is Customer Service!

My best friend Scott is president/C-everything of a small northeastern Ohio manufacturing concern, KirkKey Interlock . I hadn't spoken with him for a while and wanted to see how Canton fared with the Blizzard of '08 (that's what they're calling it...not me). I say, "So what's new?" He replies that on Tuesday his primary server (which essentially runs the business) came up with lame with not one, but [a statistically improbable] *two* physical disk failures on a RAID5 hardware array. My friend attempts the fix but gives up pretty quickly after seeing some Linux nasty-grams on the boot screen. His service provider is an old college buddy who lives down in Raleigh, Cerient Technologies led by Jason Tower . Scott couldn't email out because Exchange was on the toasted server. Being creative, Scott started Treo-emailing photos of the screen. Unfortunately, Jason couldn't receive email because a storm had knocked out a lot of local hosting. [Sigh] After...

TFS Reports Out of Date

You may have noticed it takes a while for Team Foundation Server (TFS) reports to reflect changes you've made to work items or builds. Let me guess...about an hour, right? Out of the box, TFS is set to refresh the data warehouse from its transactional store every 60 minutes. How do I change the frequency of the data warehouse refresh? Browse to the TFS Controller Web Service on your TFS application tier server within IE at: http://localhost:8080/Warehouse/v1.0/warehousecontroller.asmx Select the ChangeSetting option Enter RunIntervalSeconds for the settingId and the desired number of seconds for newValue (300 for 5 minutes...5*60) Select Invoke How do I force a data warehouse refresh? Two methods here: either via the above web service or using SQL Server Management Studio. Via the web service: Browse to the TFS Controller Web Service within IE at: http://localhost:8080/Warehouse/v1.0/warehousecontroller.asmx Select the Run option Click Invo...