Update: My comments highlighted on Free Money Finance . A bit off topic but I'd like to publicize this in an attempt to resolve the situation and to warn others about Sears lack of customer service. I ordered a part from Sears for my refrigerator, attempted to cancel that part the following day, was informed Sears can't cancel part orders (huh?), followed the return instructions to a "T", and have yet to see a full refund after 60 days. I've had 6+ communications with Sears only to receive the run-around every time. My advice: don't shop at Sears. If anything goes wrong, they will drown you in bureaucracy betting that they'll outlast you. My comment posted to Free Money Finance received a highlight (scroll down) recently. FMF's author is fighting Sears on about a malfunctioning elliptical exercise machine. Here are the full details of my tussle wrapped into a recent email to Sears. I'm posting the response which is consistent with the previous 6...
Business and technology musings with an occasional economic, political, or consumer experience teaser thrown in to keep you on your toes.